Privacy at Fun Spinns

Privacy Policy

This Privacy Policy explains how Fun Spinns handles personal information for our restaurant, Offline Poker Nights, Card Lounge experiences and Private Card Room enquiries in Australia.

1. Introduction

Fun Spinns values your privacy and is committed to handling personal information in a respectful and secure way. This Privacy Policy outlines how we collect, use, disclose and protect personal information relating to everyone who interacts with our restaurant, Offline Poker experiences, Card Lounge and Private Card Room offerings in Australia.

This policy applies to patrons dining in our restaurant, guests attending Offline Poker Nights, visitors enjoying our Poker Lounge and Card Lounge, and anyone who makes enquiries or reservations for our Private Card Room or events through our website, over email or by other contact channels.

By visiting our website at https://funspinns.com or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Collection of Personal Information

Fun Spinns collects personal information that is reasonably necessary to provide our restaurant, Offline Poker and venue services, manage bookings, and create a welcoming Offline Poker Experience in our Card Lounge, Poker Lounge and Private Card Room spaces.

The types of personal information we may collect include:

  • Basic contact details such as your name, email address and phone number when you make a restaurant or Poker Table reservation, submit an enquiry or sign up to hear about Offline Poker Nights and events.
  • Booking information including preferred date, time, number of guests, and whether your reservation relates to the restaurant, Offline Poker, the Card Lounge or a Private Card Room experience.
  • Information about your interaction with our services, such as your attendance at Live Poker Evenings, Card Lounge sessions, Private Poker Table bookings or group Offline Poker experiences.
  • Details you choose to provide in free-text fields, such as notes about accessibility needs, preferred seating for Poker Tables, or special requests for group dining in conjunction with Social Poker.
  • Technical information collected through our website, such as cookie data, device information and general usage statistics, as outlined in the “Website Usage and Cookies” section below.

We generally collect personal information directly from you, for example when you complete a reservation form on our website, contact us to ask about Offline Poker Nights in our live card room or enquire about hiring a Private Card Room for a corporate gathering. In some cases, information may be provided by another member of your group or organisation who is making a booking on your behalf.

3. Use of Information

Fun Spinns uses personal information to provide a smooth, premium experience across our restaurant, Poker Tables, Card Lounge and Private Card Room services. We may use your personal information to:

  • Manage reservations for the restaurant, Offline Poker Nights, Card Lounge sessions, Private Card Room bookings and group Social Poker events.
  • Confirm, modify or follow up bookings, including updates about table allocations, Card Room arrangements or changes to Live Poker Evenings.
  • Provide personalised service during your visit, such as coordinating seating at Dedicated Poker Tables, arranging playing chips, and aligning food and drink table service with your Offline Poker Experience.
  • Communicate information about upcoming Offline Poker Nights, beginner-friendly poker sessions, Card Lounge social gatherings, Private Poker Table opportunities and other events you have asked to hear about or that relate to your previous bookings.
  • Respond to questions or feedback about restaurant dining, Poker Lounge etiquette, group bookings or the availability of specific Card Room spaces.
  • Improve our services, website and guest experience by analysing how patrons engage with our restaurant, Poker Tables, Offline Poker offerings and Card Lounge sessions.
  • Comply with our legal obligations and assist with any lawful requests from regulators or authorities.

Where we send you direct communications about Offline Poker events, Card Lounge activities or restaurant news, you may opt out of these communications at any time by using the unsubscribe option provided or by contacting us directly.

4. Disclosure of Information

Fun Spinns may disclose personal information to third parties where reasonably necessary for the operation of our restaurant, Offline Poker and event services, or where required or authorised by law.

Third parties we may share information with include:

  • Trusted service partners who assist with reservation systems, website hosting, email communications, event management and guest experience technology.
  • Operational partners who help deliver restaurant experiences, Live Poker Evenings, Card Lounge sessions or Private Card Room events, to the extent that they require limited information to support your booking.
  • Professional advisers such as legal or compliance consultants, where needed to manage risk or meet our obligations.
  • Regulatory or law enforcement bodies when we are required or permitted to do so by applicable Australian laws.

Our service partners are required to handle personal information in a secure and confidential manner and to use it only for the purpose of providing services to Fun Spinns. We do not sell personal information.

5. Data Storage and Security

Fun Spinns takes reasonable steps to protect personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. This applies to information collected in connection with restaurant dining, Offline Poker Nights, Card Lounge visits, Poker Tables and Private Card Room sessions.

Measures we may use to protect your personal information include:

  • Limiting access to personal information to team members and trusted partners who need it to manage reservations, events or guest communications.
  • Using reasonable technical, physical and organisational safeguards to protect digital systems used for managing restaurant and Poker Lounge bookings.
  • Maintaining policies and training aimed at protecting the confidentiality of information relating to patrons, including those visiting our live card room, Card Lounge and Private Card Room.

While we take appropriate care, no method of data transmission or storage can be guaranteed as completely secure. If you believe your interaction with Fun Spinns, including a restaurant reservation or Offline Poker booking, may no longer be secure, please contact us using the details in the “Contact and Updates” section.

6. Access and Correction

You have the right to request access to the personal information that Fun Spinns holds about you, and to ask for corrections if you believe the information is inaccurate, incomplete or out of date.

For example, you may wish to update your contact details used for restaurant reservations, adjust preferences for Card Lounge event communications, or correct information related to prior bookings at our Poker Tables or Private Card Room.

To request access or correction, please contact us using the details in the “Contact and Updates” section. We may need to verify your identity before providing access or making changes. In some circumstances we may be unable to provide access to certain information, but if this occurs we will explain why, where legally permitted.

7. Website Usage and Cookies

When you visit the Fun Spinns website at https://funspinns.com, certain information may be collected automatically to help us understand how visitors use the site and to improve navigation, particularly around reservations and event enquiries.

Our website may use cookies and similar technologies to:

  • Support the operation of online forms when you reserve a restaurant table, request a Poker Table, enquire about a Private Card Room or register interest in Offline Poker Nights.
  • Remember basic preferences to make it easier to complete future forms related to Card Lounge sessions or Social Poker events.
  • Generate aggregated statistics about website traffic and usage patterns, such as which pages about the restaurant, Offline Poker or Card Room experiences are most frequently viewed.

You can usually control cookies through your browser settings, including by deleting existing cookies or choosing not to accept new ones. If you disable cookies, some features of the Fun Spinns website, including reservation pathways for Poker Tables and Card Lounge bookings, may not function as smoothly.

8. Third-Party Links

The Fun Spinns website may contain links to third-party websites, such as partners involved in restaurant collaborations, event promotion, or broader hospitality services. These external websites are not controlled by Fun Spinns, and we are not responsible for their privacy practices.

If you follow a link from our website to a third-party site, including when reading about events or venue partnerships connected with our Offline Poker or Card Lounge activities, we encourage you to review the privacy policy of that site to understand how your information will be handled.

9. Minors’ Privacy

Fun Spinns recognises the importance of protecting the privacy of minors. Our venue offers a range of experiences, including family dining, group gatherings and Social Poker-focused events aimed at adults. Offline Poker activities, Live Poker Evenings, Dedicated Poker Tables and Private Card Room experiences are designed for a mature audience and may be subject to age-related entry requirements in line with applicable Australian regulations.

We do not knowingly collect personal information from minors without appropriate involvement from a parent or guardian, for example where a responsible adult makes a restaurant reservation for a family group and provides limited details on behalf of younger guests.

If you believe that personal information relating to a minor has been provided to Fun Spinns in a way that is inconsistent with this policy, please contact us so that we can review and, where appropriate, arrange for the information to be updated or removed.

10. Contact and Updates

If you have any questions about this Privacy Policy, wish to request access to or correction of your personal information, or would like to raise a concern about how Fun Spinns has handled your information, you can contact us using the details below:

Fun Spinns Privacy Enquiries
Contact: [Insert privacy contact name or team]
Email: [Insert privacy email address]
Phone: [Insert contact phone number]
Postal: [Insert postal address]

When contacting us, please provide enough detail for us to understand your question, booking or interaction with our restaurant, Offline Poker, Card Lounge, Poker Tables or Private Card Room services so we can respond effectively.

We may update this Privacy Policy from time to time to reflect changes in our operations, Australian privacy requirements, or the way we offer restaurant and Offline Poker Experiences, including Card Lounge and Private Card Room services. The most current version will always be available on our website at https://funspinns.com/privacy-policy/.

Your continued use of the Fun Spinns website or services after any changes to this Privacy Policy will indicate your acceptance of the updated policy.